Frost Publishing
Order Info
HomeFrost Out of Print BooksMedia CultureAndrei TarkovskyContact & Order InfoShipping & Payment InfoArt Gallery: Paintings & GraphicArt Gallery: Painting in the SpotlightArt Gallery: Graphic in the SpotlightArt Gallery: Artist in the Spotlight

ORDER INFORMATION: 

Payment

Payment is expected within 7 days after purchase - unless other arrangements were made. we accept credit/debit cards through www.paypal.com, postal or international money order; or personal check [drawn by US bank -need to clear], NO cashier checks. -- US currency only. 

We will be Happy to Combine your order to Save on shipping costs. Therefore, we are asking you to combine PAYPAL Payments into ONE payment.

By multiple item purchases, we will send you a new combined invoice with adjusted prices and shipping costs.

VA RESIDENTS -> Paypal will calculate the 5,3% sales tax [on item only], but you have to choose the shipping way & costs, since there are more than one options and rates. Thank you.

We can, by special arrangement, offer some short-term, interest-free payment installment plans and we will hold (lay-away with your 1st down-payment) your item(s) until it is paid in full.
If you would like to order via snail-mail and pay with personal check or money order, please use the print-out form at "order' section or contact us for an invoice. Thank you.

Shipping /Handling

PLEASE MAKE SURE THAT YOUR SHIP-TO ADDRESS is CLEARLY PROVIDED. We only send to provided and confirmed paypal address. Please KEEP YOUR ADDRESS UP-TO-DATE !!

If you would like to have the item shipped to a different address, your ship-to address needs to be included with paypal payment. THANK YOU.

Shipping prices include solid packaging and insurance against damage or loss, also provides tracking. We will do our best to pack your item[s] as secure as we can to avoid any damages during the regular transport according to the USPS postal regulations. If item fits - it will be secured in sturdy cardboard before placed in envelope or box.

When item does not fit in the flat rate envelope or box, we always have a little note at the end of the item description. The rate -if displayed in this case is the price of highest zone/country for your orientation what it might cost, BUT in most cases the shipping rate may be lower.

Please ask for the invoice, we will adjust.


IMPORTANT NOTE for international buyers:

Import duties, taxes and charges are not included in the item price or shipping fees. These charges are the buyer's responsibility.

It maybe recommended to check with your country's customs office to determine what these additional costs may be prior to buying.

If, these fees would be normally collected by the delivering freight (shipping) company or when you pick the item up. Please do not confuse them for additional shipping charges.

Additional Policies and FAQs

We have over 30 years experience in the art business.Therefore, we guarantee the authenticity of every item we sell. Each item has been carefully reviewed and researched. In some cases, we even do x-ray of the artworks. We also seek and welcome advices of other art experts. The results of our research are reflected in the Certifications of Authenticity which we will provide to our customers.


PLEASE DON'T FORGET TO ADD SHIPPING COSTS - rates see below.
 
By paypal payments - click on paypal icon.
Please include the shipping costs right away, otherwise there is no possibility to add shipping costs later, and use 'category of purchase': "goods other". Please leave a short notice what book(s) you purchased.

VA residents, please add 5.3% sales tax to your purchases! Book(s) will not be mailed until tax is paid or by Tax exemptions: resale number is provided.
 
We can recommend paypal, it is a very secure way to send payment using any major credit card, and it is FREE!
SHIPPING & HANDLING rates for normal sized books:

Domestic USPS Flat rates:
$5.50 -   Media mail (insured & tracking, 1-2 weeks)
$7.50 -   Priority mail flat rate envelope (insured & tracking, 2-4 days),
$14.50 - Priority mail medium flat rate box (insured & tracking),
$19.50 - Priority mail Large flat rate box (insured & tracking)
$24.00 - Express mail flat rate envelope (insured & tracking, up to 4 pounds, 1-2 days),


INTERNATIONAL

Global Priority & insured Express Flat rate is the cheapest -- when book fits, we will use the flat rate envelope
 
Global USPS Flat rates:

Canada:
$25.50 --Priority flat rate envelope (insured & tracking, up to 4 pounds, 2-5 weeks);
$46.50 --Priority flat rate Medium box (insured & tracking),
$60.50 --Priority flat rate Large box (insured & tracking),
$42.50 --Express flat rate envelope (insured up to $200.00 included, more can be added, up to 4 pounds, 5-7 days),
              
World:
$35.50 --Priority flat rate envelope  (insured & tracking, up to 4 pounds, 2-8 weeks),
$76.50 --Priority flat rate Medium box (insured & tracking),
$96.50 --Priority flat rate Large box (insured & tracking),
$64.50 --Express flat rate envelope (insured & tracking, up to 4 pounds, 5-10 days),

If you wish to order more than one book, please contact us and ask for rates.

Regarding shipping of artworks. Since you have to decide if you would like to have the artwork mailed unframed or framed, they vary in size and weight, we are not able to give exact rates, therefore, please contact us for rates and shipping options. Thank you.

If you would like to order via mail and pay with personal check or postal/international money order, please use the print-out form at contact and order section. You also may contact us for an invoice. Thank you.

 
 Contact 
Frost Publishing & Frost Art Gallery:
 
 
 
P.O. Box 1877
Petersburg, VA 23805
USA

Phone: 1-804-733-6734

E-mail:
frostpublishing@yahoo.com

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